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Knowledge base for organisers

Answers on tickets, scanning and pricing, and practical guides for walking and running events.

Frequently asked questions

From the pages on ticket sales, the scanner, pricing and switching.

General

Registration system, ticketing and scanner app for walking and running events.

6 questions

Pricing

Calculate what you receive and what participants pay. WandelWeb only charges a service fee per ticket sold: no subscription and no setup costs.

7 questions

Switching

Move your walking or running event to WandelWeb in an afternoon. Import your participants via CSV, connect your own Mollie and sell tickets on your own site.

6 questions

Ticketing and discounts

Ticket types per distance, discount codes, your own questions and payouts to your own Mollie account.

4 questions

Scanner app and check-in

A free app for your volunteers: scan with green, orange or red and live counters.

4 questions

Reach through the WandelWeb app and calendar

Your event in the calendar and the app, with tickets, reminders and the route on your participants' phones.

4 questions

Tickets on your own website

One snippet: live availability on your own site and a secure checkout.

4 questions

Registration forms and participants

Custom questions per ticket type, a participant list with filters, CSV import and exports.

4 questions

Participant communication

Automatic emails, campaigns with segments and push notifications in the app, with guardrails.

4 questions

Time slots and start waves

Start slots with capacity, slot choice in checkout and start waves assigned automatically or manually.

4 questions

Bib numbers and teams

Number ranges per distance, a printer export and teams with a join code and ranking.

4 questions

Finance and payouts

Money straight to your own Mollie, automatic invoices, a revenue overview and an accounting export.

4 questions

Waitlist and editions

A fair waitlist when sold out, duplicate editions, last year's participants and price tiers.

4 questions

Guides

Guides coming soon

Guides for organisers will appear here soon.

Ready to close the spreadsheet?

Put your event online in a few minutes. You only pay when you sell tickets.