Keep your participants informed, from registration to finish
Confirmations and reminders go out on their own. For everything else, send an email campaign or a push notification to exactly the right people.
In short
Watch Participant communication
A short tour of this feature.
The voiceover is in Dutch.
Automatic emails
You don't have to do anything for the emails every participant expects. They go out in your name, with your logo and colours.
- A confirmation with tickets and QR code right after payment
- A reminder just before the event, with your start instructions
- A thank-you email afterwards, with the route
Email campaigns with segments
Email ticket holders, the waitlist, last year's participants or everyone who signed up for your news.
- Compose your email from blocks, with variables such as the first name
- Send a test email first and schedule the send
- See how many people open your email and click a link
Push notifications in the app
Reach ticket holders directly on their phone. We protect participants from spam, which is in your interest too: people who aren't flooded read your message.
- You see in advance how many people will receive your message
- News messages only go out between 8:00 and 21:00
- Practical messages on the day itself always go straight away
Updates and practical info
Coming soon to the appPost updates for your event and prepare practical information such as parking, route and attachments. Updates appear on your event page.
- A sent push notification automatically becomes an update
- Practical info only for people with a ticket
- In the WandelWeb app, every event gets its own overview with ticket, updates and info
How it works
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1
Publish your event
Confirmations and reminders are switched on right away.
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2
Choose your audience
Ticket holders, waitlist, previous edition or newsletter followers.
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3
Send or schedule
By email or push, now or at the moment you choose.
Frequently asked questions
Do I need consent to email participants?
Not for practical information about the event someone has a ticket for. News and announcements, such as a next edition, only go to people with a ticket or who signed up for them. WandelWeb enforces that distinction for every campaign.
Can participants unsubscribe?
Yes. Every informational email has an unsubscribe link. People who unsubscribe no longer receive news emails from your organisation. Practical emails about their ticket still arrive.
How often may I send a push notification?
News messages only go out during the day and there is a daily maximum, three by default. Practical messages on the day of the event don't count towards it.
Which address do the emails come from?
On behalf of your organisation "via WandelWeb". Replies from participants go straight to you.
Ready to close the spreadsheet?
Put your event online in a few minutes. You only pay when you sell tickets.
