Privacy Policy
Last updated: April 6, 2026
WandelWeb ("we", "us", or "our") is operated by WandelWeb, located in Schoonoord, the Netherlands (KvK: 86180037). This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and website (together, the "Service").
1 Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:
- Name and email address (when creating an account)
- Profile information (username, profile picture)
- Location data (see section 2)
- Walking activity data (recorded walks, saved routes)
- User-generated content (reviews, photos, route contributions)
- Device information and usage statistics
The information we collect is used for providing, maintaining, and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
2 Location Data
WandelWeb collects your device's location to provide core functionality of the Service. We use location data in the following ways:
- Navigation and route tracking: To show your position on the map, provide turn-by-turn navigation, and record your walking activities.
- Nearby content: To show routes, points of interest, and other relevant content near your location.
- Live location sharing: If you choose to share your live location with other users, your location is transmitted in real time. This feature is always opt-in.
- Analytics and improvements: Aggregated and anonymized location data helps us analyze user behavior, identify trends, and improve the overall performance and functionality of the Service.
You can disable location access at any time through your device settings. Some features of the Service may not function properly without location access.
3 Log Data
Whenever you use our Service, in the event of an error we collect data and information (through third party products) called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
5 Third Party Service Providers
We may employ third-party companies and individuals for the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.
The Service uses the following third party services that may collect information used to identify you:
- Google Play Services
- Google Analytics
- RevenueCat (subscription management)
- Firebase (crash reporting, notifications)
6 Data Retention
We retain your personal data for as long as your account is active or as needed to provide you the Service. If you delete your account, your personal data will be removed from our systems within 30 days, except where we are required to retain it for legal or legitimate business purposes.
You can request deletion of your account and all associated data at any time by contacting us or using the account deletion feature in the app.
7 Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete data.
- Right to erasure: You can request deletion of your personal data.
- Right to restriction: You can request that we limit how we use your data.
- Right to data portability: You can request your data in a machine-readable format.
- Right to object: You can object to certain types of data processing.
To exercise any of these rights, please contact us at info@wandelweb.nl. We will respond to your request within 30 days.
8 Security
We value your trust in providing us your Personal Information, and we strive to use commercially acceptable means of protecting it. We use encrypted connections (HTTPS/TLS), secure password hashing, and regularly review our security practices.
However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
9 Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we discover that a child under 16 has provided us with personal information, we will immediately delete this from our servers.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.
10 Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11 Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
12 Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
WandelWeb
Schoonoord, the Netherlands
Email: info@wandelweb.nl
Website: www.wandelweb.nl
KvK: 86180037
This privacy policy applies to the WandelWeb mobile application and website.