I accidentally purchased the wrong subscription, can I still switch?
Accidentally purchased the wrong subscription? Here are your options
WandelWeb cannot change subscriptions directly, but you can request a refund from Apple or Google:
For Apple users:
- Open the App Store
- Go to your account
- Select 'Subscriptions'
- Find WandelWeb
- Choose 'Request a refund'
- Apple usually offers a 14-day cooling-off period
For Android users:
- Open the Google Play Store
- Go to 'Payments and subscriptions'
- Find WandelWeb
- Select 'Request a refund'
- Google usually offers a 48-hour cooling-off period
After the refund:
- Wait for the refund to be processed
- Then purchase the desired subscription
- Your new subscription is active immediately