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I accidentally purchased the wrong subscription, can I still switch?

Accidentally purchased the wrong subscription? Here are your options

WandelWeb cannot change subscriptions directly, but you can request a refund from Apple or Google:

For Apple users:

  1. Open the App Store
  2. Go to your account
  3. Select 'Subscriptions'
  4. Find WandelWeb
  5. Choose 'Request a refund'
  • Apple usually offers a 14-day cooling-off period

For Android users:

  1. Open the Google Play Store
  2. Go to 'Payments and subscriptions'
  3. Find WandelWeb
  4. Select 'Request a refund'
  • Google usually offers a 48-hour cooling-off period

After the refund:

  1. Wait for the refund to be processed
  2. Then purchase the desired subscription
  3. Your new subscription is active immediately